> For the complete documentation index, see [llms.txt](https://docs.hydralabs.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hydralabs.dev/hydramail/terms-of-service.md).

# Terms of Service

**Effective Date:** October 16, 2025

HydraMail (“the Bot,” “we,” “us,” or “our”) is owned and operated by **Hydra Labs LLC**, a United States–based company.\
By installing, inviting, or using HydraMail, you (“the user,” “you,” or “your”) agree to comply with these Terms of Service.

***

## 1. Use of Service

HydraMail provides automated **modmail and support management tools** for Discord servers.

* You must comply with all applicable **Discord Terms of Service** and **Community Guidelines** when using the Bot.
* You agree not to use HydraMail for unlawful, harmful, or disruptive purposes, including harassment, spam, or abuse.
* Hydra Labs LLC reserves the right to restrict or revoke access to HydraMail at any time for violations of these terms.

***

## 2. Data Collection & Privacy

HydraMail collects limited data such as **user IDs, message content, and guild configuration settings** solely to provide core moderation and support features.

{% hint style="info" %}
Data is handled in accordance with our [Privacy Policy](/hydramail/privacy-policy.md) and is **never sold or shared** with unauthorized third parties. You can request data access or deletion by contacting **<support@hydralabs.dev> or the** [**Hydra Labs LLC Discord server**](https://discord.gg/UtagHwp4Uy).
{% endhint %}

***

## 3. Disclaimer of Warranties

HydraMail is provided **“as is” and “as available.”**

{% hint style="warning" %}
Hydra Labs LLC makes no warranties or guarantees regarding uptime, availability, or performance. Your use of the Bot is **at your own risk**, and Hydra Labs LLC is **not liable** for any data loss, damage, or misuse resulting from your use of the service.
{% endhint %}

***

## 4. Termination

Hydra Labs LLC reserves the right to suspend or terminate your access to HydraMail at any time, with or without notice, including but not limited to:

* Abuse, misuse, or violation of Discord’s or HydraMail’s policies.
* Use of the Bot to harm others or circumvent Discord’s systems.

Upon termination, your access to the Bot’s services and any associated data may be permanently removed.

***

## 5. Changes to Terms

We may revise or update these Terms of Service at any time.

* Continued use of HydraMail following any update constitutes your acceptance of the new terms.
* Material changes will be announced via the official [**Hydra Labs Discord server**](https://discord.gg/UtagHwp4Uy) or the website [https://hydralabs.dev](https://hydralabs.dev/).

***

## 6. Contact

For questions, support, or data-related inquiries, contact:

* 📧 **<support@hydralabs.dev>**
* 🌐[Hydra Labs Discord Server](https://discord.gg/UtagHwp4Uy)
* 🌐 [https://hydralabs.dev](https://hydralabs.dev/)
* 🏢 Operated by **Hydra Labs LLC**

<a href="mailto:support@hydralabs.dev" class="button primary" data-icon="envelope">Email <support@hydralabs.dev></a> <a href="https://hydralabs.dev/" class="button secondary" data-icon="globe">Visit hydralabs.dev</a>

***

**© 2025 Hydra Labs LLC. All rights reserved.**